Management of statistical analysis needs (implementation of necessary infrastructure, development and automation of ETL-type pipelines, data visualization through BI-type dashboards), with development of a decision-support tool for sizing and managing a telephone platform dedicated to accessibility for deaf and hard of hearing populations.
Exploratory and support role within the R&D team to evaluate, test, and prototype possible solutions, particularly for the text-to-sign language translator solution.
Paul Savignac , Christopher Zobel , Eva Petitdemange , Nicolas Cellier , Robert Weiss , Matthieu Lauras
2024
Utilisation de l'apprentissage automatique pour prédire la qualité de service d'un centre d'appels-relais pour sourds et malentendants selon sa dotation en agents